Get help with your wallet exchange—fast.

Need support, have a partnership idea, or want to report an issue? We’ll point you to the right place.

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Support
Help with an exchange, status, or account access.

For fastest help, include your swap reference (if you have one), the “from” and “to” wallets, and the time you tried.

support@hadabay.com
Partnerships
Wallet integrations, distribution, or collaboration.

If you’re a wallet provider or a business interested in integration, send us a short note with your use case.

Contact partnerships
Response times
What to expect after you reach out.
  • Most messages are answered within 1–2 business days.
  • If you’re reporting a security issue, include as many details as possible.
  • We may ask for verification information if required for safety or compliance.
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